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CLASS REPLACEMENTS

TO REPLACE MISSED CLASSES

AN ADDED BENEFIT

We understand that sometimes, classes may be missed due to various reasons. As a form of added benefit, we do allow replacement of classes if there are availability of slots. However, due to the limited slots per class, not all replacements can be catered to.

Below are some information about our Replacement system for your better understanding:

  • To replace a missed class, message us via whatapp/sms to 9640 5909, with your full name (as per booking), classed missed and class that you would like to replace with. We will reply to you within 48 hours of your chosen class if your replacement booking is successful.
     

  • You will have to submit your replacement notice or notice of absence at least 4 hours before the time of your class if you are unable to attend your originally booked class.
     

  • Do allow 48 hours notice before your requested replacement class for us to confirm your replacement class. Any request made less than the notice period will not be addressed.

  • Replacements must be done within the following month of the missed class. After which, the replacing of class will be forfeited. 
     

  • Replacement availability are limited but complimentary. However, if you choose a replacement class that is of a higher value, a top up charge will be required. We will advice you the top up charge once you have selected the replacement class. No refunds will be given if you choose a replacement class of lower value.
     

  • Once the replacement bookings are confirmed, they are non-replaceable.
     

  • If you have booked a Pole Practice session, it is non-replaceable once missed. However, if you have booked a class, replacement with a Pole Practice session is possible.
     

  • Please also inform us if you are unable to attend your replacement class so that the slot can be given to the next Poler.

Guidelines on what class you can replace with:

  • Level Classes  >  With any level classes lower than yours / Tricks Classes / Strength & Flexy Classes / Pole Practice

  • Technique Classes  >  With any Tricks Classes / Strength & Flexy Classes / Pole Practice

  • Tricks Classes  > With any Strength & Flexy Classes / Pole Practice

  • Dance & Heels Classes  >  With any Tricks Classes / Strength & Flexy Classes / Pole Practice

** Replacement with Dance & Heels Classes is possible if you have at least 2 classes to replace.

ALSO CHECK OUT:

PXD POLE STUDIO

enquiry@pxdpolestudio.com.sg

140 Robinson Road #08-03, Crown at Robinson, Singapore 068907

31A Kreta Ayer Road, Singapore 088998

© 2019 by PXD Pole Studio (Reg. T18LL1932L)

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