This Privacy Policy describes how POLEXDANCE PXD LLP (hereafter “PXD POLE STUDIO” or "WE") collects, uses, and discloses your Personal Information when you visit or make a booking/purchase from the Site.
 

Collecting Personal Information
 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases/bookings. We may also collect additional information if you contact us for support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Customer Personal Information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. Some of these information are collected by external Payment Vendors.

• We value your privacy and the information you consent to share in relation to our Class group chats and mailing list. We may use this information to send you text notifications, marketing offers, and transactional texts.
   

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

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Customer support information

• Purpose of collection: to provide customer support.

• Source of collection: collected from you.

 

Sharing Personal Information
 

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:​

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

• We may also use and disclose your Personal Information with and to third parties for reasons of safety, security or legal compliance.  For example, should it be necessary for PXD POLE STUDIO to assist you in obtaining medical attention, we may disclose your health information to medical service providers.

• In addition, we may also use and disclose your Personal Information to persons who have been validly identified as being you or your authorized representative(s) for the relevant purposes.

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Your Personal Data held by PXD POLE STUDIO will be kept confidential except where such disclosure is necessary to satisfy the purpose, or a reasonably related purpose, for which the data was collected to the following parties:

• Any subsidiaries, holding companies, associated companies, or affiliates of, or companies controlled by, or under common control with PXD POLE STUDIO;

• Any person or company who is acting for or on behalf of, or jointly with PXD POLE STUDIO in respect of the purpose or a directly related purpose for which the Personal Data was provided, e.g. instructors or course co-ordinators ;

• Any other person or company who is under a duty of confidentiality to PXD POLE STUDIO and has undertaken to keep such information confidential, provided such person or company has a legitimate right to such information; and

• Any financial institutions, charge or credit card issuing companies, credit information or reference bureaux, or collection agencies necessary to establish and support the payment of any services being requested.

 

We also may disclose your Personal Information to our legal advisors for establishing, exercising or defending our legal rights, to our other professional advisors, or as otherwise authorised or required by law.
 

Using Personal Information

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We use your personal Information to provide our services to you, which includes: adding you to our Class group chats for further Class coordination, processing payment, fulfillment of your order, and keeping you up to date on new classes, services, and offers.

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Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. You may submit this request via Email.

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We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

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For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at enquiry@pxdpolestudio.com.sg.